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	<title>Comments for Amrit Williams Blog</title>
	<atom:link href="http://techbuddha.wordpress.com/comments/feed/" rel="self" type="application/rss+xml" />
	<link>http://techbuddha.wordpress.com</link>
	<description>Observations of a Digitally Enlightened Mind</description>
	<lastBuildDate>Fri, 20 Nov 2009 19:28:51 +0000</lastBuildDate>
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		<title>Comment on AT&amp;T U-Verse Universally Sucks! by Charlie</title>
		<link>http://techbuddha.wordpress.com/2007/10/21/att-u-verse-universally-sucks/#comment-23026</link>
		<dc:creator>Charlie</dc:creator>
		<pubDate>Fri, 20 Nov 2009 19:28:51 +0000</pubDate>
		<guid isPermaLink="false">http://techbuddha.wordpress.com/2007/10/21/att-u-verse-universally-sucks/#comment-23026</guid>
		<description>Hi, I tried to have Uverse installed. The tech couldn&#039;t get it to work after trying for 8 hours in my home. so I told him to leave, and don&#039;t bother, I&#039;ll stick with comcast. It has been 1.5 years (yes, Years), and I got on two occassions collection notices for 600 dollars worth of equipment, and it is still not resolved. I Never had the equipment, and have been on the phone for over 20 hours since this has started. Who Can I talk to to finally put this to rest. PLS HELP..

They keep saying they will call back in 4 days, but never do. It is so frustrating... I just want to be left alone!

Please help..thanks</description>
		<content:encoded><![CDATA[<p>Hi, I tried to have Uverse installed. The tech couldn&#8217;t get it to work after trying for 8 hours in my home. so I told him to leave, and don&#8217;t bother, I&#8217;ll stick with comcast. It has been 1.5 years (yes, Years), and I got on two occassions collection notices for 600 dollars worth of equipment, and it is still not resolved. I Never had the equipment, and have been on the phone for over 20 hours since this has started. Who Can I talk to to finally put this to rest. PLS HELP..</p>
<p>They keep saying they will call back in 4 days, but never do. It is so frustrating&#8230; I just want to be left alone!</p>
<p>Please help..thanks</p>
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		<title>Comment on Hacking Store Credit Card Readers by kartikey</title>
		<link>http://techbuddha.wordpress.com/2008/05/02/hacking-store-credit-card-readers/#comment-23025</link>
		<dc:creator>kartikey</dc:creator>
		<pubDate>Fri, 20 Nov 2009 17:44:43 +0000</pubDate>
		<guid isPermaLink="false">http://techbuddha.wordpress.com/?p=304#comment-23025</guid>
		<description>hey all of u if u want a credit card number so we can make a deal u give me a rapidshare account and in return i will give u a credit card no,security code and the exp date is 15,11,2011 if u want contact me at kartikeyp1@gmail.com,kartikeypand@gmail.com but remember i m not joking i will give really and one more thing that your rapidshare account is working otherwise i will also give wrong information.</description>
		<content:encoded><![CDATA[<p>hey all of u if u want a credit card number so we can make a deal u give me a rapidshare account and in return i will give u a credit card no,security code and the exp date is 15,11,2011 if u want contact me at <a href="mailto:kartikeyp1@gmail.com">kartikeyp1@gmail.com</a>,kartikeypand@gmail.com but remember i m not joking i will give really and one more thing that your rapidshare account is working otherwise i will also give wrong information.</p>
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		<title>Comment on AT&amp;T U-Verse Universally Sucks! by Roldan</title>
		<link>http://techbuddha.wordpress.com/2007/10/21/att-u-verse-universally-sucks/#comment-23022</link>
		<dc:creator>Roldan</dc:creator>
		<pubDate>Wed, 18 Nov 2009 14:56:20 +0000</pubDate>
		<guid isPermaLink="false">http://techbuddha.wordpress.com/2007/10/21/att-u-verse-universally-sucks/#comment-23022</guid>
		<description>1) I never made a bad comment about any techs appearance.

2) I&#039;m a systems engineer which means I&#039;ve been programming for the last 15 years. prior to that I was a network administrator. 

3) I&#039;ve tested nearly every electronic gadget out there so hooking up a DVR, DVD, VCR, or calibrating a satellite system is no real big task.

4)  JD Powers never looked at this site. 

5) My house is clean.. always is. (Ask my maid).

6) We agree about one thing.. AT&amp;T is not ready to go live everywhere. My problem is that the sales people tell you that it&#039;s ready. I&#039;m guessing They just want to make their quota. 

7) I still have UVerse for my phone and internet only. They both cut off at least three times a day. I have my Verizon  cell phone and Direct TV for backup.

I will now write in large caps and type real slow so maybe you will understand a little better...

I HAVE NO PROBLEM HOW THE TECHS LOOK.
I EXPECT THEM TO KNOW WHAT THEY ARE DOING. I&#039;M SURE THEY ARE WELL TRAINED.

THIS PRODUCT ISN&#039;T FOR EVERYONE AT THIS TIME SO IN ORDER FOR IT TO IMPROVE THEY WILL NEED TO EXPECT CRITICISM. 

WHY NOT BE UP FRONT AND WHY SHOULD WE HAVE TO ALWAYS READ THE FINE PRINT? I LIKED THE IDEA THAT I CAN RECORD ON UP TO 4 TV&#039;S THE PROBLEM WITH THAT IS I CAN ONLY RECORD TWO IN HIGH DEFINITION AT A TIME.
I HAVE 4 HIGH DEF TVS.

JUST LIKE WE HAVE SITES THAT SAY AT&amp;T UVERSE IS GREAT THERE IS NOTHING WRONG WITH A SITE THAT DISAGREES WITH THAT STATEMENT.

IF YOU DON&#039;T LIKE IT DONT READ IT.

THANK YOU FOR UNDERSTANDING.</description>
		<content:encoded><![CDATA[<p>1) I never made a bad comment about any techs appearance.</p>
<p>2) I&#8217;m a systems engineer which means I&#8217;ve been programming for the last 15 years. prior to that I was a network administrator. </p>
<p>3) I&#8217;ve tested nearly every electronic gadget out there so hooking up a DVR, DVD, VCR, or calibrating a satellite system is no real big task.</p>
<p>4)  JD Powers never looked at this site. </p>
<p>5) My house is clean.. always is. (Ask my maid).</p>
<p>6) We agree about one thing.. AT&amp;T is not ready to go live everywhere. My problem is that the sales people tell you that it&#8217;s ready. I&#8217;m guessing They just want to make their quota. </p>
<p>7) I still have UVerse for my phone and internet only. They both cut off at least three times a day. I have my Verizon  cell phone and Direct TV for backup.</p>
<p>I will now write in large caps and type real slow so maybe you will understand a little better&#8230;</p>
<p>I HAVE NO PROBLEM HOW THE TECHS LOOK.<br />
I EXPECT THEM TO KNOW WHAT THEY ARE DOING. I&#8217;M SURE THEY ARE WELL TRAINED.</p>
<p>THIS PRODUCT ISN&#8217;T FOR EVERYONE AT THIS TIME SO IN ORDER FOR IT TO IMPROVE THEY WILL NEED TO EXPECT CRITICISM. </p>
<p>WHY NOT BE UP FRONT AND WHY SHOULD WE HAVE TO ALWAYS READ THE FINE PRINT? I LIKED THE IDEA THAT I CAN RECORD ON UP TO 4 TV&#8217;S THE PROBLEM WITH THAT IS I CAN ONLY RECORD TWO IN HIGH DEFINITION AT A TIME.<br />
I HAVE 4 HIGH DEF TVS.</p>
<p>JUST LIKE WE HAVE SITES THAT SAY AT&amp;T UVERSE IS GREAT THERE IS NOTHING WRONG WITH A SITE THAT DISAGREES WITH THAT STATEMENT.</p>
<p>IF YOU DON&#8217;T LIKE IT DONT READ IT.</p>
<p>THANK YOU FOR UNDERSTANDING.</p>
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		<title>Comment on Hackers suck, McAfee Sucks Ass by filmdude</title>
		<link>http://techbuddha.wordpress.com/2008/01/11/hackers-suck-mcafee-sucks-ass/#comment-23021</link>
		<dc:creator>filmdude</dc:creator>
		<pubDate>Tue, 17 Nov 2009 16:00:32 +0000</pubDate>
		<guid isPermaLink="false">http://techbuddha.wordpress.com/2008/01/11/hackers-suck-mcafee-sucks-ass/#comment-23021</guid>
		<description>We just upgraded our iMacs to VirusScan 9.0 (aka McAfee Security) which is supposed to be compatible with OSX 10.6 (Snow Leopard).    Big mistake.</description>
		<content:encoded><![CDATA[<p>We just upgraded our iMacs to VirusScan 9.0 (aka McAfee Security) which is supposed to be compatible with OSX 10.6 (Snow Leopard).    Big mistake.</p>
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		<title>Comment on AT&amp;T U-Verse Universally Sucks! by on October 20, 2009 at 3:32 am &#124; Reply Advance TV Advance Tech</title>
		<link>http://techbuddha.wordpress.com/2007/10/21/att-u-verse-universally-sucks/#comment-23007</link>
		<dc:creator>on October 20, 2009 at 3:32 am &#124; Reply Advance TV Advance Tech</dc:creator>
		<pubDate>Sat, 14 Nov 2009 20:58:27 +0000</pubDate>
		<guid isPermaLink="false">http://techbuddha.wordpress.com/2007/10/21/att-u-verse-universally-sucks/#comment-23007</guid>
		<description>oh and also check out jd powers we have been ranked first in customer satisfaction for the past 2yrs so read a little more into uverse</description>
		<content:encoded><![CDATA[<p>oh and also check out jd powers we have been ranked first in customer satisfaction for the past 2yrs so read a little more into uverse</p>
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		<title>Comment on AT&amp;T U-Verse Universally Sucks! by on October 20, 2009 at 3:32 am &#124; Reply Advance TV Advance Tech</title>
		<link>http://techbuddha.wordpress.com/2007/10/21/att-u-verse-universally-sucks/#comment-23006</link>
		<dc:creator>on October 20, 2009 at 3:32 am &#124; Reply Advance TV Advance Tech</dc:creator>
		<pubDate>Sat, 14 Nov 2009 20:56:44 +0000</pubDate>
		<guid isPermaLink="false">http://techbuddha.wordpress.com/2007/10/21/att-u-verse-universally-sucks/#comment-23006</guid>
		<description>Roldan see its asham when some one presents the facts you have nothing to say but one thing you said and i agree with uverse is not ready to go live in all areas that is why it is not available in all area thats why there is a geo issue which we put in all advertisments so its not like we are hiding from it you guys cant expect a ip tv service to flourish with out putting it out there learning what it can and cant do then expanding on the fixes which is what we are doing here so even with out this blog att knows whats what  but for you to talk someone out of a service that helps people no matter what pay scale you are on is wrong all wee are trying to do is improve the way of living by providing the best ip tv at a small price we dont make you sign a contract because we know of problems with are techs and the system in a few years we will provide service to other areas and for those people expecting a installer to walk up to your door clean shavin hair pressed and all teeth accounted for something is wrong with you and  also to let you know one thing they are also 9out of 10 smarter than you and that is in some of the basic things like hooking up a vcr surround sound sytems just to name a few you guys buy these things and dont have a clue how it works and expect us to and when we do something for you guys the tatted up tech sucks it up and what provides for the customer but your mad cause you see his tatoo are he is missing teeth but not how he left your house how it was when he came and if this is the case let me vent majority of you guys need to clean up your house it is a shame when i walk in to give service that there is shit and piss all over the floor becous you think a great dane is a house dog and also you cant get your lazy ass up and take out the trash are have the nutts to say can i move it out of the way but you know what that same tech that came in your house that his looks didnt attract you what does he do he deals with the smell of pissy carpet and roach infested house and what he does the install the best he can so before you talk about another tech try reading the email are the info that we send you about what to do to get ready for a install how to make sure nothing is in are way make sure we have room to get behind the tv are the bed to fix the cables dont sit there the day of and say sorry the house is a mess think about what you would do in his shoes if he has to try to put up with that and also one more note if a lot of tech were straight buy the book alot of you guys will not even be getting uverse services.</description>
		<content:encoded><![CDATA[<p>Roldan see its asham when some one presents the facts you have nothing to say but one thing you said and i agree with uverse is not ready to go live in all areas that is why it is not available in all area thats why there is a geo issue which we put in all advertisments so its not like we are hiding from it you guys cant expect a ip tv service to flourish with out putting it out there learning what it can and cant do then expanding on the fixes which is what we are doing here so even with out this blog att knows whats what  but for you to talk someone out of a service that helps people no matter what pay scale you are on is wrong all wee are trying to do is improve the way of living by providing the best ip tv at a small price we dont make you sign a contract because we know of problems with are techs and the system in a few years we will provide service to other areas and for those people expecting a installer to walk up to your door clean shavin hair pressed and all teeth accounted for something is wrong with you and  also to let you know one thing they are also 9out of 10 smarter than you and that is in some of the basic things like hooking up a vcr surround sound sytems just to name a few you guys buy these things and dont have a clue how it works and expect us to and when we do something for you guys the tatted up tech sucks it up and what provides for the customer but your mad cause you see his tatoo are he is missing teeth but not how he left your house how it was when he came and if this is the case let me vent majority of you guys need to clean up your house it is a shame when i walk in to give service that there is shit and piss all over the floor becous you think a great dane is a house dog and also you cant get your lazy ass up and take out the trash are have the nutts to say can i move it out of the way but you know what that same tech that came in your house that his looks didnt attract you what does he do he deals with the smell of pissy carpet and roach infested house and what he does the install the best he can so before you talk about another tech try reading the email are the info that we send you about what to do to get ready for a install how to make sure nothing is in are way make sure we have room to get behind the tv are the bed to fix the cables dont sit there the day of and say sorry the house is a mess think about what you would do in his shoes if he has to try to put up with that and also one more note if a lot of tech were straight buy the book alot of you guys will not even be getting uverse services.</p>
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		<title>Comment on Hacking Store Credit Card Readers by hacker</title>
		<link>http://techbuddha.wordpress.com/2008/05/02/hacking-store-credit-card-readers/#comment-22996</link>
		<dc:creator>hacker</dc:creator>
		<pubDate>Thu, 12 Nov 2009 11:57:46 +0000</pubDate>
		<guid isPermaLink="false">http://techbuddha.wordpress.com/?p=304#comment-22996</guid>
		<description>i have it bro i am a hacker i sell good cc,cvv,smtp,fullz,mailers,skype,dumps..track 1 and 2
my email is hacker.rod77@yahoo.com add me</description>
		<content:encoded><![CDATA[<p>i have it bro i am a hacker i sell good cc,cvv,smtp,fullz,mailers,skype,dumps..track 1 and 2<br />
my email is <a href="mailto:hacker.rod77@yahoo.com">hacker.rod77@yahoo.com</a> add me</p>
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		<title>Comment on Hacking Store Credit Card Readers by Lawrenzy</title>
		<link>http://techbuddha.wordpress.com/2008/05/02/hacking-store-credit-card-readers/#comment-22976</link>
		<dc:creator>Lawrenzy</dc:creator>
		<pubDate>Sat, 07 Nov 2009 05:22:34 +0000</pubDate>
		<guid isPermaLink="false">http://techbuddha.wordpress.com/?p=304#comment-22976</guid>
		<description>Please teach me how to generate a valid credit card with information   of the card.that is the card holders name ,
security code and every thing of the card</description>
		<content:encoded><![CDATA[<p>Please teach me how to generate a valid credit card with information   of the card.that is the card holders name ,<br />
security code and every thing of the card</p>
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		<title>Comment on AT&amp;T U-Verse Universally Sucks! by Roldan</title>
		<link>http://techbuddha.wordpress.com/2007/10/21/att-u-verse-universally-sucks/#comment-22971</link>
		<dc:creator>Roldan</dc:creator>
		<pubDate>Fri, 06 Nov 2009 07:52:11 +0000</pubDate>
		<guid isPermaLink="false">http://techbuddha.wordpress.com/2007/10/21/att-u-verse-universally-sucks/#comment-22971</guid>
		<description>Here is my response since you asked.
PremTech &amp; Advance Tech.. 
Ok Mr. 3.90 GPA.. I&#039;m not going to try and give you all the numbers.. you will need to do this on your own but you are forgetting one important factor in your calculation.. the numbers you quote are indeed for the full AT&amp;T Uverse package.. but now break it down to just the &quot;fiber optic&quot; cable. The figures I quoted are for just the Direct TV Satellite TV.. No internet.. No Phone. 
As for the techs appearance I have no problem with that and if you read my comments there is nothing in there about how they looked. Everyone on here had their own issue and they have the right to post what they want. I don&#039;t question them. I&#039;m glad that we have AT&amp;T techs reading this blog.. they should use it as a learning tool and not try and fight with potential customers. I can tell you this.. Ten people that I know  in my &quot;New&quot; subdivision had AT&amp;T Uverse installed and every single one of them switched to something else.  All of us had the same issue.. The TV froze and once that happens you also lose the phone and internet service. This happened at least five times a day. 
As for the iPhone.. That is a wonderful product (Thanks to Apple)but would be even better if they allowed Verizon to carry the signal. I can still own a iPhone.. I don&#039;t have a problem with AT&amp;T Cell phones.. I have a problem with AT&amp;T Uverse .

I&#039;m sure you can find people who love the service and I&#039;m happy for them.. but for the people who are having issues this is the place to voice your experience and see who else is suffering from similar issues.

I&#039;m in the IT field.. have been for Twenty-five years. I work with Network engineers, Programmers, Quality Assurance, and customer service. I know a good product and I know when a product is not ready to go live. AT&amp;T Uverse is not ready to go live in all areas.</description>
		<content:encoded><![CDATA[<p>Here is my response since you asked.<br />
PremTech &amp; Advance Tech..<br />
Ok Mr. 3.90 GPA.. I&#8217;m not going to try and give you all the numbers.. you will need to do this on your own but you are forgetting one important factor in your calculation.. the numbers you quote are indeed for the full AT&amp;T Uverse package.. but now break it down to just the &#8220;fiber optic&#8221; cable. The figures I quoted are for just the Direct TV Satellite TV.. No internet.. No Phone.<br />
As for the techs appearance I have no problem with that and if you read my comments there is nothing in there about how they looked. Everyone on here had their own issue and they have the right to post what they want. I don&#8217;t question them. I&#8217;m glad that we have AT&amp;T techs reading this blog.. they should use it as a learning tool and not try and fight with potential customers. I can tell you this.. Ten people that I know  in my &#8220;New&#8221; subdivision had AT&amp;T Uverse installed and every single one of them switched to something else.  All of us had the same issue.. The TV froze and once that happens you also lose the phone and internet service. This happened at least five times a day.<br />
As for the iPhone.. That is a wonderful product (Thanks to Apple)but would be even better if they allowed Verizon to carry the signal. I can still own a iPhone.. I don&#8217;t have a problem with AT&amp;T Cell phones.. I have a problem with AT&amp;T Uverse .</p>
<p>I&#8217;m sure you can find people who love the service and I&#8217;m happy for them.. but for the people who are having issues this is the place to voice your experience and see who else is suffering from similar issues.</p>
<p>I&#8217;m in the IT field.. have been for Twenty-five years. I work with Network engineers, Programmers, Quality Assurance, and customer service. I know a good product and I know when a product is not ready to go live. AT&amp;T Uverse is not ready to go live in all areas.</p>
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		<title>Comment on AT&amp;T U-Verse Universally Sucks! by Prem Tech</title>
		<link>http://techbuddha.wordpress.com/2007/10/21/att-u-verse-universally-sucks/#comment-22969</link>
		<dc:creator>Prem Tech</dc:creator>
		<pubDate>Fri, 06 Nov 2009 05:42:33 +0000</pubDate>
		<guid isPermaLink="false">http://techbuddha.wordpress.com/2007/10/21/att-u-verse-universally-sucks/#comment-22969</guid>
		<description>I would like to start by informing everyone that I am a prem tech working in the state of Illinois. First I would like to say hello to all my fellow prem techs out there. Unfortunatley, it looks like we&#039;re going to have to suffer through another bad contract, but I found something to cheer you up. I would like to recommend that all prem techs go to youtube and do a search for &quot;prem tech&quot; and watch the black and white animated videos titled &quot;prem tech meets customer and duty manager&quot; they are an outstanding portrayal of our jobs.

There is also an additional issue that I would like to address

Roldan: In your response to my fellow prem tech you mentioned that, &quot;Facts are facts.&quot; However, your facts are incorrect. I am completely aware that our amount of customers compared to other major television providers is insignificant but you need to consider that U-verse is a new product. Also in your condemnation of my comrade you stated, &quot;The actual count as of April 22, 2009 is 1.3 million and dropping.&quot; I know that I am only a lowly cable installer and that your intelligence far exceeds mine, however, your statement is incorrect. I am currently enrolled in business school and I just wrote a paper on the rapid growth of At&amp;t U-verse and unlike you I have the &quot;facts.&quot;

The statements below are from At&amp;t&#039;s quartery reports. I&#039;ve also included the links that my research is based on. In order to maintain my 3.90 gpa my instructors require that my research is based on fact and not opinion, apparently you were never taught that principal.

First Quarter 2009:
   
Strong growth in AT&amp;T U-verseSM TV subscribers, with a net increase of 284,000, nearly double the company&#039;s gain in the year-earlier first quarter, to reach 1.3 million in service 

http://www.att.com/gen/press-room?pid=4800&amp;cdvn=news&amp;newsarticleid=26752

Second Quarter 2009:

Continued strong growth in AT&amp;T U-verseSM TV subscribers, with a net increase of 248,000, to reach 1.6 million in service; more than three-fourths of AT&amp;T U-verse TV subscribers have a triple- or quad-play option from AT&amp;T

http://www.att.com/gen/press-room?pid=4800&amp;cdvn=news&amp;newsarticleid=26961

Third Quarter 2009:

240,000 net gain in AT&amp;T U-verseSM TV subscribers — up from 232,000 added in the year-earlier third quarter — to reach 1.8 million in service, with continued high broadband and voice attach rates 

http://www.att.com/gen/press-room?pid=4800&amp;cdvn=news&amp;newsarticleid=27290


As you can see the rapid growth of U-verse continues on regardless of the problems listed throughout this blog. Anyone who thinks that at&amp;t actually cares when you cancel your service is sadly mistaken. I think it&#039;s funny when someone cancels all of their services with at&amp;t because of their problems with U-verse. Don&#039;t you realize that you are only hurting yourself, because now, you no longer have the opportunity to own outsanding products like the iPhone because you want to make a point that no one will hear. 

The only reason there are less U-verse customers than Comcast or Timer Warners customers is because of it&#039;s limited availability.

Roldan you also stated, &quot;Good product plus Good Customer Service equals happy customers.&quot;

At&amp;t is 8th on Fortune magazines list of most profitable companies in 2008. Your complaints have gone nowhere and cost them nothing. If At&amp;t isn&#039;t providing a good product or good customer service than how come they are the most profitable telecommunications company on the planet.


See the full list of America&#039;s largest corporations, including detailed company profiles and contact information. Plus, post your thoughts on the winners. more
1. Exxon Mobil               6. General Motors 
2. Wal-Mart Stores        7. Ford Motor 
3. Chevron                    8. AT&amp;T 
4. ConocoPhillips           9. Hewlett-Packard 
5. General Electric         10. Valero Energy

http://money.cnn.com/magazines/fortune/fortune500/2009/ 

On a daily basis I deal with customers who yell at me for everything and anything that at&amp;t has done to upset them. If my post sounds harsh or insensative........oh well, deal with it just like I do. I think it&#039;s ridiculous that people log on this site to complain about how their installers had dreds, tatoos or missing teeth. Perhaps your installer is having issues communicating because hes nervous around you, not because he is stupid. Most of my fellow technicians work hard and do their best to provide you with quality service. Just because you don&#039;t understand why they did something the way they did, doesn&#039;t mean it was wrong.  

I look foward to your responses.......(Roldan)</description>
		<content:encoded><![CDATA[<p>I would like to start by informing everyone that I am a prem tech working in the state of Illinois. First I would like to say hello to all my fellow prem techs out there. Unfortunatley, it looks like we&#8217;re going to have to suffer through another bad contract, but I found something to cheer you up. I would like to recommend that all prem techs go to youtube and do a search for &#8220;prem tech&#8221; and watch the black and white animated videos titled &#8220;prem tech meets customer and duty manager&#8221; they are an outstanding portrayal of our jobs.</p>
<p>There is also an additional issue that I would like to address</p>
<p>Roldan: In your response to my fellow prem tech you mentioned that, &#8220;Facts are facts.&#8221; However, your facts are incorrect. I am completely aware that our amount of customers compared to other major television providers is insignificant but you need to consider that U-verse is a new product. Also in your condemnation of my comrade you stated, &#8220;The actual count as of April 22, 2009 is 1.3 million and dropping.&#8221; I know that I am only a lowly cable installer and that your intelligence far exceeds mine, however, your statement is incorrect. I am currently enrolled in business school and I just wrote a paper on the rapid growth of At&amp;t U-verse and unlike you I have the &#8220;facts.&#8221;</p>
<p>The statements below are from At&amp;t&#8217;s quartery reports. I&#8217;ve also included the links that my research is based on. In order to maintain my 3.90 gpa my instructors require that my research is based on fact and not opinion, apparently you were never taught that principal.</p>
<p>First Quarter 2009:</p>
<p>Strong growth in AT&amp;T U-verseSM TV subscribers, with a net increase of 284,000, nearly double the company&#8217;s gain in the year-earlier first quarter, to reach 1.3 million in service </p>
<p><a href="http://www.att.com/gen/press-room?pid=4800&amp;cdvn=news&amp;newsarticleid=26752" rel="nofollow">http://www.att.com/gen/press-room?pid=4800&amp;cdvn=news&amp;newsarticleid=26752</a></p>
<p>Second Quarter 2009:</p>
<p>Continued strong growth in AT&amp;T U-verseSM TV subscribers, with a net increase of 248,000, to reach 1.6 million in service; more than three-fourths of AT&amp;T U-verse TV subscribers have a triple- or quad-play option from AT&amp;T</p>
<p><a href="http://www.att.com/gen/press-room?pid=4800&amp;cdvn=news&amp;newsarticleid=26961" rel="nofollow">http://www.att.com/gen/press-room?pid=4800&amp;cdvn=news&amp;newsarticleid=26961</a></p>
<p>Third Quarter 2009:</p>
<p>240,000 net gain in AT&amp;T U-verseSM TV subscribers — up from 232,000 added in the year-earlier third quarter — to reach 1.8 million in service, with continued high broadband and voice attach rates </p>
<p><a href="http://www.att.com/gen/press-room?pid=4800&amp;cdvn=news&amp;newsarticleid=27290" rel="nofollow">http://www.att.com/gen/press-room?pid=4800&amp;cdvn=news&amp;newsarticleid=27290</a></p>
<p>As you can see the rapid growth of U-verse continues on regardless of the problems listed throughout this blog. Anyone who thinks that at&amp;t actually cares when you cancel your service is sadly mistaken. I think it&#8217;s funny when someone cancels all of their services with at&amp;t because of their problems with U-verse. Don&#8217;t you realize that you are only hurting yourself, because now, you no longer have the opportunity to own outsanding products like the iPhone because you want to make a point that no one will hear. </p>
<p>The only reason there are less U-verse customers than Comcast or Timer Warners customers is because of it&#8217;s limited availability.</p>
<p>Roldan you also stated, &#8220;Good product plus Good Customer Service equals happy customers.&#8221;</p>
<p>At&amp;t is 8th on Fortune magazines list of most profitable companies in 2008. Your complaints have gone nowhere and cost them nothing. If At&amp;t isn&#8217;t providing a good product or good customer service than how come they are the most profitable telecommunications company on the planet.</p>
<p>See the full list of America&#8217;s largest corporations, including detailed company profiles and contact information. Plus, post your thoughts on the winners. more<br />
1. Exxon Mobil               6. General Motors<br />
2. Wal-Mart Stores        7. Ford Motor<br />
3. Chevron                    8. AT&amp;T<br />
4. ConocoPhillips           9. Hewlett-Packard<br />
5. General Electric         10. Valero Energy</p>
<p><a href="http://money.cnn.com/magazines/fortune/fortune500/2009/" rel="nofollow">http://money.cnn.com/magazines/fortune/fortune500/2009/</a> </p>
<p>On a daily basis I deal with customers who yell at me for everything and anything that at&amp;t has done to upset them. If my post sounds harsh or insensative&#8230;&#8230;..oh well, deal with it just like I do. I think it&#8217;s ridiculous that people log on this site to complain about how their installers had dreds, tatoos or missing teeth. Perhaps your installer is having issues communicating because hes nervous around you, not because he is stupid. Most of my fellow technicians work hard and do their best to provide you with quality service. Just because you don&#8217;t understand why they did something the way they did, doesn&#8217;t mean it was wrong.  </p>
<p>I look foward to your responses&#8230;&#8230;.(Roldan)</p>
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